Terms of service

Terms of Service for Upper East Label

Welcome to Upper East Label, your online clothing webshop. By using our website or ordering our services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use the website or order our services.

1. Definitions

  • "Service" refers to the products and services offered by Upper East Label.
  • "User," "You," or "Your" refers to anyone who visits the website or uses our services.
  • "We," "Us," or "Our" refers to Upper East Label, based in Amsterdam.

2. User Accounts

To make purchases or access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect that your account has been compromised.

3. Use of the Website

You agree to use the website for legitimate purposes. It is prohibited to:

  • Use the website for illegal activities.
  • Post content that is offensive, discriminatory, defamatory, obscene, or otherwise inappropriate.
  • Use automated methods to collect data from the website without our express consent.
  • Infringe on the intellectual property rights of others.

4. Product Information and Orders

We strive to provide accurate information about our products, but we cannot guarantee that all information is error-free. We reserve the right to cancel orders if errors are discovered, including but not limited to pricing errors.

5. Payment and Delivery

Payments can be made using the methods specified on the website. Delivery times are indicative and may vary. We are not responsible for delays caused by third parties, such as courier services.

6. Returns and Refunds

Our return policy is available on our website. We accept returns in accordance with the rules described in that policy. Please pay attention to the terms and timeframes for returns.

7. Limitation of Liability

Upper East Label is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our total liability is limited to the amount you paid for the relevant purchase.

8. Intellectual Property

All content on the website, including images, logos, and text, is owned by Upper East Label or its licensors and is protected by copyright and other intellectual property rights. It is prohibited to use this content without our permission.

9. Changes to These Terms of Service

We reserve the right to update these Terms of Service at any time. If we make significant changes, we will announce them on our website. Your continued use of the website after such changes means that you agree to the new terms.

10. Applicable Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with Dutch law. Any disputes will be subject to the exclusive jurisdiction of the competent courts in Amsterdam.

11. Contact Information

If you have any questions or comments about these Terms of Service, please contact us at info@uppereastlabel.com.